The Roles of Our Staff
Living with medical/health issues often produces great complexity, therefore, when comprising a professional team of healthcare advocates and case managers, diversity and expertise are key components. Our team consists of doctors, nurses, social workers, marketing and community liaisons with experience in multiple areas of healthcare. The integration of knowledge provided by each discipline, as a team approach, produces greater successful client outcomes. Each staff member's crendentials are integral in supporting our mission of providing efficient client advocacy.
Having a private team of healthcare professionals for your own personal guidance and advice!
Having a private team of healthcare professionals for your own personal guidance and advice!
Nurses
Our team is comprised of registered nurses experienced in case management and/or public relations. They function as the key communicator in establishment of or on-going supervisor of client's plan of care. Facilitation and coordination of services is often carried out under direction of the nurse (case manager). Nurses are consistant with client follow-ups to assess compliance of client's treatment plans and indicated by physician and prior medical history. With knowledge of inpatient (in hospital) and outpatient (out of hospital) services-clinical and nonclinical, nurses have a view of complete picture. Nurses are able to assess, direct, coordinate and educate clients. Social Workers Social Work is the professional activity of helping individuals, groups, or communities enhance or restore their capacity for social functioning and creating societal conditions favorable to this goal. Social Work practice consists of the professional application of Social Work values, principles, and techniques to one or more of the following ends: helping people obtain tangible services; counseling and psychotherapy with individuals, families, and groups; helping communities or groups provide or improve processes. The practice of Social Work requires knowledge of human development and behavior; of social, economic, and cultural institutions; and of the interactions of all these factors. Community Liaisons Community liaisons work in social service fields, education health care and the government. With Profusive Solutions, their primary role is raising awareness to clients about issues that are going on in the community and often serve as advocates. They provide education and are involved with increasing awareness for certain populations. |
Physicians Unlike other members of the team, the role of the physician is supervisory as a whole-serving as medical director. The medical director oversees processes from a medical standpoint and is available for staff guidance relating to client services or needs. Although our nurses are well-versed and experienced in negotiating with insurance companies, there are times when they will require a "peer-to-peer" review between their medical director and physician ordering service prior to approving-doctor to doctor. Our medical director is able to communicate the needs of the client and indications directly to insurance company doctor as a "peer" with an increase in approval rate. Companies unable to offer service at this level or usually finished at this point and have to accept denial. Medical director is our ultimate "go-to" person to ensure that we maintain appropriate work ethics without over-stepping our bounds in services provided and roles we play. Marketing Liaisons Marketing liaisons are responsible for profusely spreading awareness of our company and services offered. Making aware benefits to all institutions, prospective clients and companies and notification of processes. Our liaisons will speak with prospective clients, families and organizations regarding establishment of services. Process is started with this group of individuals after simply making a phone call, they will provide the rest. The initialtion of service process is simple. You or someone you know interested in our services, we will be more than glad to discuss in detail with you. |